FAQs
Yes, this company was founded and owned by 3 Canadian black women
You can contact us through email, live chat, social media, contact form below, etc.
We are pleased to hear about your interest in partnering with us. Please click this link to sign up/learn more information: CLICK HERE
Sorry for the inconvenience you have experienced using our site. Please fill this form out so we can resolve the issue: HELP CENTER
Most of the vendors on our site, offer worldwide shipping. Their shipping destinations is usually disclosed on their profile page
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Since this is a marketplace, different vendors have different policies concerning returns and refunds. Please go to the specific vendor`s profile page to learn more about their policy. CLICK HERE FOR THE LIST OF VENDORS
For the shipping company we use, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
QBeauté insider is a reward system for loyal customer such as you! You can earn points and refer friends which will equate to money off your next order! SO join now by registering HERE